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FAQ's

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Find answers to all of the frequently asked questions about Quorn® products, nutritional information and our sustainability credentials.

Frequently asked questions

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Sustainability FAQ's

Why are Quorn products packaged in plastic?

Plastic packaging is important to ensure food safety, whilst maximising product quality and avoiding food waste. As a company, we are committed to sustainability and will continue to work hard to reduce the environmental impact of our packaging.

By 2025 we aim to:

  1. Take action to eliminate problematic or unnecessary single-use packaging items
  2. 100% of plastic packaging to be reusable, recyclable or compostable
  3. 70% of plastic packaging effectively recycled or composted
  4. 30% average recycled content across all plastic packaging

Can you recycle Quorn packaging?

You can recycle over 70% of Quorn packaging. All products have a recycling label which provides clear guidance on what and how to recycle. The majority of our packaging is widely recyclable, however, for some types of packaging this will vary by your local facilities. By 2025, we will achieve 100% recyclability of our product packaging.

Why do Quorn use palm oil?

We use palm oil in Quorn products where it’s needed to help create great taste and texture. We use sustainably produced palm oil certified to the segregated model as a minimum by the Roundtable on Sustainable Palm Oil (RSPO). Do you know that palm oil is a very versatile vegetable oil with higher yield and efficiency compared to other vegetable oils, which take between 4 and 10 times less land to produce? Also, palm oil production creates millions of jobs in Asia, Africa and Latin America, contributing to economic growth in the areas, improving farmers’ livelihoods and reducing poverty.

Is the palm oil you use sustainable?

Yes, Quorn have used 100% certified sustainable palm oil since 2014. We are committed to using the highest commercially available certified sustainable palm oil. In 2019, we achieved 100% fully segregated Roundtable for Sustainable Palm Oil (RSPO) palm oil. This means any palm oil we use is physically separated from non-sustainable oil, all the way from the mill to the manufacturing site of the final product. We continue to work with the RSPO, our suppliers, NGOs and other businesses to promote the use and benefits of sustainable palm oil.

Where can I find out more about Quorn Foods' operational carbon footprint?

You can find out more about our operational carbon footprint and many other sustainability initiatives in our Sustainability Report.

Do Quorn products use free-range eggs?

Yes, Quorn products use free range eggs. As a business, we are passionate about promoting high levels of animal welfare and have a very rigid policy for the supply of egg in our products. In recognition of this, Quorn won a ‘Good Egg Award’ from Compassion in World Farming. Free range eggs are used in the Quorn vegetarian product range, however we also have a vegan range which uses potato protein as the binding agent.

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Rather speak to us directly?

You can contact us by email, phone or by writing a letter to our friendly customer team.

Customer Services Phone

Call us on 0800 580 224 (Toll free)
Monday to Friday
8:30am - 5:00pm

Customer Services Email

customerservice@mondenissin.com.au

Customer Services Address

Monde Nissin Australia,
Level 3,
6 Nexus Court,
Mulgrave,
Vic 3170